Everybody knows that if you accidentally tip water all over your MacBook Pro or drop your iPhone in a pond, the best way to rescue it is to cover it in rice and let nature take its course, right? But according to a new viral video from an Apple Store employee, that’s precisely what you shouldn’t do. Colour me astonished.

TikTok user Karleigh has been working in an Apple Store for three years and, doubtless after seeing the state of Apple gear brought to the Genius Bar for rescuing, she made a short video, inspired by a doctor’s “things I won’t do any more after working in the ER” videos, pointing out the things she’ll never do with her tech.

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